4 Tips When Selecting Internet Service Provider
It can be disastrous on your part to pick the wrong internet service provider. With this being said, it is essential that you review other points first before you get into an agreement with any of your prospective internet service providers. When in the process of choosing ISP, you shouldn’t just base your option on the price or familiarity. As a matter of fact, it is very easy to select the cheapest options given the fact that there are huge selection of ISPs today.
While the latter can save you time of selecting an ISP and money for their cheap plans, doing so may cause you to end up having more headaches and lost productivity in the long run.
So when searching for an internet service provider, be sure that you make yourself aware of the next points.
Number 1. Uptime commitment – of all the promises that various ISPs make, fulfilling the uptime commitment is the most crucial. Many organizations will largely rely on backup or redundant service if the circuits aren’t working as they are supposed to. Whenever possible, check the service level agreements which has to be measurable and real targets for the uptime and not just the typical figure of 99.9 percent guarantees.
Number 2. Internet speed – many people easily fall prey on the advertised speed of ISPs which has what become the norm when choosing one. While most of the ISPs are promoting 5/mbps or faster, such claims have to be tested first. Well occasionally, marketing strategies are being exaggerated and they give tons of excuses when it isn’t met. So to save yourself from such worries, inquire what others use of their service and if you can, request for reference so you can ask them of their firsthand experience with the company.
Number 3. Technical and customer support – remember that even the fastest connections encounter problems in the long run and there’s a great chance that you will have questions or problems you want answered. So when things go unexpectedly wrong, you must be able to access their customer or technical support. This ought to be 24/7 but if they tell you that it will be available only between 9 to 5, then it should give you doubts already.
Number 4. Pricing – this is the factor that must be considered least when choosing an ISP actually. But in reality, the capacity, uptime, field response and service accessibility are more important especially when you consider internet circuits to different businesses these days.